# OpenAI: Elevated FedRAMP API error rates for Astra and Sol

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-21 13:51 UTC · Resolved: 2026-10-21 19:34 UTC · Duration: 5.7 h
- Updates: 4 · Affected components: FedRAMP
- [Vendor status page: https://status.openai.com/incidents/01M5FD63HHDRPQPM5YMQWJ5HTN](https://status.openai.com/incidents/01M5FD63HHDRPQPM5YMQWJ5HTN)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Timeline of updates

- **identified** 2026-10-21 13:42 UTC: We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- **investigating** 2026-10-21 13:51 UTC: We are investigating the issue for the listed services.
- **monitoring** 2026-10-21 16:46 UTC: We have applied the mitigation and are monitoring the recovery.
- **resolved** 2026-10-21 19:34 UTC: All impacted services have now fully recovered.

## Rewindex changes for this incident

- 2026-10-21 13:51 UTC: [Major incident: Elevated FedRAMP API error rates for Astra and Sol](https://rewindex.com/change/ide5952d2b64e61.md)
- 2026-10-21 14:53 UTC: [Incident silently edited: Elevated FedRAMP API error rates for Astra and Sol](https://rewindex.com/change/rfcef95db98e019.md)
- 2026-10-21 17:13 UTC: [Incident updated: Elevated FedRAMP API error rates for Astra and Sol](https://rewindex.com/change/r43b097f6990a73.md)
- 2026-10-21 19:43 UTC: [Incident updated: Elevated FedRAMP API error rates for Astra and Sol](https://rewindex.com/change/r4345bb0cc84c1d.md)


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Canonical: https://rewindex.com/company/openai/incidents/01M5FD63HHDRPQPM5YMQWJ5HTN · Markdown: https://rewindex.com/company/openai/incidents/01M5FD63HHDRPQPM5YMQWJ5HTN.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01M5FD63HHDRPQPM5YMQWJ5HTN · Generated 2026-10-22T00:32:54.124Z