# OpenAI: File Download errors

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-19 13:31 UTC · Resolved: 2026-10-19 14:14 UTC · Duration: 42 min
- Updates: 2 · Affected components: File uploads, Images, Files, Responses, Image Generation
- [Vendor status page: https://status.openai.com/incidents/01M5A5S1ATN3QB2WCHQ3VDZC81](https://status.openai.com/incidents/01M5A5S1ATN3QB2WCHQ3VDZC81)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Timeline of updates

- **identified** 2026-10-19 13:31 UTC: We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- **resolved** 2026-10-19 14:14 UTC: All impacted services have now fully recovered.

## Rewindex changes for this incident

- 2026-10-19 14:23 UTC: [Incident updated: File Download errors](https://rewindex.com/change/rccd6ddad35e7c7.md)


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Canonical: https://rewindex.com/company/openai/incidents/01M5A5S1ATN3QB2WCHQ3VDZC81 · Markdown: https://rewindex.com/company/openai/incidents/01M5A5S1ATN3QB2WCHQ3VDZC81.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01M5A5S1ATN3QB2WCHQ3VDZC81 · Generated 2026-10-19T23:36:54.021Z