# OpenAI: Workspace admins may be unable to manage plugins

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-09 21:48 UTC · Resolved: 2026-10-09 23:26 UTC · Duration: 1.6 h
- Updates: 3 · Affected components: Connectors/Apps
- [Vendor status page: https://status.openai.com/incidents/01M4HA7BCCXVHTR5DCYMSBQF2H](https://status.openai.com/incidents/01M4HA7BCCXVHTR5DCYMSBQF2H)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Summary

A major outage affected some ChatGPT workspace administrators’ ability to view and manage plugin availability and settings; some users also saw plugins as unavailable. It started at 2026-10-09 21:48 UTC and was resolved at 2026-10-09 23:26 UTC, lasting 1 h 38 min. OpenAI reported full recovery but stated no cause or fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-09 21:48 UTC: We are investigating an issue affecting some ChatGPT workspace administrators’ ability to view and manage plugin availability and settings. Some users may also see plugins as unavailable. We will provide another update as soon as we have more information.
- **monitoring** 2026-10-09 22:52 UTC: We are seeing recovery in workspace administrators’ ability to view and manage plugin availability and settings. We are monitoring to ensure service remains stable.
- **resolved** 2026-10-09 23:26 UTC: All impacted services have now fully recovered.

## Rewindex changes for this incident

- 2026-10-09 21:48 UTC: [Major incident: Workspace admins may be unable to manage plugins](https://rewindex.com/change/i937d5cd597924f.md)


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Canonical: https://rewindex.com/company/openai/incidents/01M4HA7BCCXVHTR5DCYMSBQF2H · Markdown: https://rewindex.com/company/openai/incidents/01M4HA7BCCXVHTR5DCYMSBQF2H.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01M4HA7BCCXVHTR5DCYMSBQF2H · Generated 2026-10-18T12:32:22.375Z