# OpenAI: Some ChatGPT content may be unavailable on Android

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-09 21:00 UTC · Resolved: 2026-10-10 00:26 UTC · Duration: 3.4 h
- Updates: 2 · Affected components: Conversations
- [Vendor status page: https://status.openai.com/incidents/01M4H7FKXDA425TDNP2CRGEYA3](https://status.openai.com/incidents/01M4H7FKXDA425TDNP2CRGEYA3)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Summary

A major ChatGPT Android outage caused some content to display “This content is unavailable in this version of the app” from 2026-10-09 21:00 UTC to 2026-10-10 00:26 UTC, lasting 3 h 26 min. OpenAI rolled out a fix in the latest Android version and suggested using the web meanwhile; all impacted services fully recovered. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-10-09 21:00 UTC: We have identified an issue affecting the ChatGPT Android app where users may see “This content is unavailable in this version of the app” instead of certain content. A fix is rolling out gradually in the latest Android version. Users can use ChatGPT on the web while we work to restore the experience for older app versions.
- **resolved** 2026-10-10 00:26 UTC: All impacted services have now fully recovered.

## Rewindex changes for this incident

- 2026-10-09 21:00 UTC: [Major incident: Some ChatGPT content may be unavailable on Android](https://rewindex.com/change/i72bb36eaabaed6.md)


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Canonical: https://rewindex.com/company/openai/incidents/01M4H7FKXDA425TDNP2CRGEYA3 · Markdown: https://rewindex.com/company/openai/incidents/01M4H7FKXDA425TDNP2CRGEYA3.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01M4H7FKXDA425TDNP2CRGEYA3 · Generated 2026-10-18T12:40:30.417Z