# OpenAI: Degraded Performance affecting Agents API

> OpenAI status incident “Degraded Performance affecting Agents API” on 2026-09-14: impact none (vendor’s label), 19 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/openai/incidents/01M2H3J1D6Y7RHAP49GRWGJAY0
Last updated: 2026-09-14T23:39:21Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-14 23:20 UTC · Resolved: 2026-09-14 23:39 UTC · Duration: 19 min
- Updates: 3
- [Vendor status page: https://status.openai.com/incidents/01M2H3J1D6Y7RHAP49GRWGJAY0](https://status.openai.com/incidents/01M2H3J1D6Y7RHAP49GRWGJAY0)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Timeline of updates

- **monitoring** 2026-09-14 20:30 UTC: Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.
- **monitoring** 2026-09-14 23:28 UTC: We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.
- **resolved** 2026-09-14 23:39 UTC: The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.

## Cite this

Status incident (vendor impact label: none) posted by OpenAI, started 2026-09-14 23:20 UTC, resolved after 19 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/openai/incidents/01M2H3J1D6Y7RHAP49GRWGJAY0
- Citation: OpenAI, “Degraded Performance affecting Agents API” (2026-09-14 23:20 UTC). Archived by Rewindex: https://rewindex.com/company/openai/incidents/01M2H3J1D6Y7RHAP49GRWGJAY0 (CC BY 4.0).
- Markdown link: `[OpenAI: Degraded Performance affecting Agents API (2026-09-14)](https://rewindex.com/company/openai/incidents/01M2H3J1D6Y7RHAP49GRWGJAY0)`


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Canonical: https://rewindex.com/company/openai/incidents/01M2H3J1D6Y7RHAP49GRWGJAY0 · Markdown: https://rewindex.com/company/openai/incidents/01M2H3J1D6Y7RHAP49GRWGJAY0.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01M2H3J1D6Y7RHAP49GRWGJAY0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:51:33.939Z