# OpenAI: Elevated errors affecting Work Mode in ChatGPT

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-14 07:08 UTC · Resolved: 2026-09-15 03:11 UTC · Duration: 20 h
- Updates: 3 · Affected components: ChatGPT Work
- [Vendor status page: https://status.openai.com/incidents/01M2GA8XTS6VB3QCDEGZ0HNAQ5](https://status.openai.com/incidents/01M2GA8XTS6VB3QCDEGZ0HNAQ5)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Timeline of updates

- **monitoring** 2026-09-14 15:58 UTC: Earlier today, some ChatGPT Plus users using Work Mode experienced errors starting or resuming tasks, or had limited access to workspace tools and files. We have applied a mitigation and service has recovered. We are monitoring the results.
- **monitoring** 2026-09-14 19:42 UTC: We have applied additional mitigations for Work Mode. We are monitoring to confirm that workspace tools and files are functioning normally for ChatGPT Plus users.
- **resolved** 2026-09-15 03:11 UTC: All impacted services have now fully recovered.


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Canonical: https://rewindex.com/company/openai/incidents/01M2GA8XTS6VB3QCDEGZ0HNAQ5 · Markdown: https://rewindex.com/company/openai/incidents/01M2GA8XTS6VB3QCDEGZ0HNAQ5.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01M2GA8XTS6VB3QCDEGZ0HNAQ5 · Generated 2026-10-18T09:41:23.907Z