# OpenAI: File uploads are delayed or failing

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-08 14:39 UTC · Resolved: 2026-09-08 19:16 UTC · Duration: 4.6 h
- Updates: 6 · Affected components: File uploads, GPTs
- [Vendor status page: https://status.openai.com/incidents/01M20QBACYZMK2PRCJQCBSWTYJ](https://status.openai.com/incidents/01M20QBACYZMK2PRCJQCBSWTYJ)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Timeline of updates

- **investigating** 2026-09-08 14:39 UTC: Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.
- **investigating** 2026-09-08 14:47 UTC: We are investigating the issue for the listed services.
- **investigating** 2026-09-08 15:37 UTC: We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.
- **identified** 2026-09-08 16:29 UTC: We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail.
- **monitoring** 2026-09-08 17:48 UTC: We have applied the mitigation and are monitoring the recovery.
- **resolved** 2026-09-08 19:16 UTC: All impacted services have now fully recovered.


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Canonical: https://rewindex.com/company/openai/incidents/01M20QBACYZMK2PRCJQCBSWTYJ · Markdown: https://rewindex.com/company/openai/incidents/01M20QBACYZMK2PRCJQCBSWTYJ.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01M20QBACYZMK2PRCJQCBSWTYJ · Generated 2026-10-18T10:38:03.840Z