# OpenAI: Some users may experience elevated error rates in ChatGPT

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-23 17:56 UTC · Resolved: 2026-07-23 20:41 UTC · Duration: 2.8 h
- Updates: 3 · Affected components: Login, File uploads, Voice mode, Search, Conversations, Compliance API, Image Generation, GPTs, Agent, Deep Research, Connectors/Apps, Codex in ChatGPT Desktop, ChatGPT Work, Sites
- [Vendor status page: https://status.openai.com/incidents/01KY81XMFAV8KXNJGVNEMKAK15](https://status.openai.com/incidents/01KY81XMFAV8KXNJGVNEMKAK15)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Timeline of updates

- **identified** 2026-07-23 17:56 UTC: We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- **monitoring** 2026-07-23 18:22 UTC: We have applied the mitigation and are monitoring the recovery.
- **resolved** 2026-07-23 20:41 UTC: All impacted services have now fully recovered.


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Canonical: https://rewindex.com/company/openai/incidents/01KY81XMFAV8KXNJGVNEMKAK15 · Markdown: https://rewindex.com/company/openai/incidents/01KY81XMFAV8KXNJGVNEMKAK15.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01KY81XMFAV8KXNJGVNEMKAK15 · Generated 2026-10-18T09:55:54.708Z