# Omni Analytics: Slowness detected in Omni

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-02-25 18:44 UTC · Resolved: 2026-02-25 19:22 UTC · Duration: 38 min
- Updates: 6 · Affected components: Ireland, EastUsa
- [Vendor status page: https://stspg.io/mv53mr0wgkgq](https://stspg.io/mv53mr0wgkgq)
- [Company: Omni Analytics](https://rewindex.com/company/omni-analytics.md)

## Summary

Omni Analytics reported critical Omni App slowness and occasional errors affecting EastUsa and Ireland, starting 2026-02-25 18:44 UTC and lasting 38 min until resolution at 2026-02-25 19:22 UTC. A recent change caused performance degradation; the team rolled back to a previous deployment, and all systems returned to operational status. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-02-25 18:44 UTC: Our monitoring picked up slowness in the Omni App with error messages in some cases. We are investigating and working on mitigation.
- **investigating** 2026-02-25 18:48 UTC: We have identified the cause of the issue and are in the process of reverting the change.
- **identified** 2026-02-25 18:58 UTC: The team identified a recent change that caused performance degradation. We have rolled back to a previous deployment and are seeing recovery.
- **identified** 2026-02-25 19:02 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-02-25 19:10 UTC: The application is back online, and our monitoring shows performance metrics have returned to normal levels. We are continuing to monitor the situation.
- **resolved** 2026-02-25 19:22 UTC: The incident has been resolved, and all systems are back to operational status. We apologize for the disruption and are conducting a review to prevent the issue from happening again.

## Rewindex changes for this incident

- 2026-02-25 18:44 UTC: [Critical incident: Slowness detected in Omni](https://rewindex.com/change/i02843a828cc947.md)


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Canonical: https://rewindex.com/company/omni-analytics/incidents/rrgfv4nh8c08 · Markdown: https://rewindex.com/company/omni-analytics/incidents/rrgfv4nh8c08.md · JSON: https://rewindex.com/api/v1/companies/omni-analytics/incidents/rrgfv4nh8c08 · Generated 2026-10-18T11:44:14.214Z