# Okta: LDAP interface connectivity issues

> Okta status incident “LDAP interface connectivity issues” on 2025-12-04: impact major (vendor’s label), 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/okta/incidents/I-9812
Last updated: 2025-12-12T16:32:03Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-04 08:31 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 1 · Affected components: Cell okta-emea.com:1, Cell okta.com:1, Cell okta.com:2, Cell okta.com:3, Cell okta.com:4, Cell okta.com:6, Cell okta.com:8, Cell okta.com:9, Cell okta.com:11, Cell okta.com:12, Cell okta.com:14, Cell okta.com:16, Cell okta.com:17, Core Platform / Core Service
- [Vendor status page: https://status.okta.com/\#incident/a9CWR00000012HW2AY](https://status.okta.com/#incident/a9CWR00000012HW2AY)
- [Company: Okta](https://rewindex.com/company/okta.md)

## Timeline of updates

- **resolved** 2025-12-12 16:32 UTC: At 12/4/2025 12:31 AM PT, the team became aware of an issue with our LDAPi service affecting customers in US Cell 1, US Cell 2, US Cell 3, US Cell 4, US Cell 6, APJ Cell 1, EMEA Cell 9, US Cell 11, US Cell 12, US Cell 14, JP Cell 16, and EMEA Cell 1. During this time, users may be experiencing intermittent issues within our system. Our team is actively investigating this issue. We will provide another update within the next 30 minutes.

## Rewindex changes for this incident

- 2025-12-04 08:31 UTC: [Major incident: LDAP interface connectivity issues](https://rewindex.com/change/ib8828479818e43.md)

## Cite this

Status incident (vendor impact label: major) posted by Okta, started 2025-12-04 08:31 UTC, not resolved, 1 update(s).

- Canonical URL: https://rewindex.com/company/okta/incidents/I-9812
- Citation: Okta, “LDAP interface connectivity issues” (2025-12-04 08:31 UTC). Archived by Rewindex: https://rewindex.com/company/okta/incidents/I-9812 (CC BY 4.0).
- Markdown link: `[Okta: LDAP interface connectivity issues (2025-12-04)](https://rewindex.com/company/okta/incidents/I-9812)`


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Canonical: https://rewindex.com/company/okta/incidents/I-9812 · Markdown: https://rewindex.com/company/okta/incidents/I-9812.md · JSON: https://rewindex.com/api/v1/companies/okta/incidents/I-9812 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:17:30.326Z