# Okta: Intermittent import issue with Google Groups Query API

> Okta status incident “Intermittent import issue with Google Groups Query API” on 2025-09-22: impact minor (vendor’s label), 10 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/okta/incidents/I-9563
Last updated: 2025-10-23T02:52:10Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-22 18:21 UTC · Resolved: 2025-10-03 00:00 UTC · Duration: 10 d
- Updates: 1 · Affected components: Cell okta-emea.com:1, Cell okta.com:1, Cell okta.com:2, Cell okta.com:3, Cell okta.com:4, Cell okta.com:6, Cell okta.com:7, Cell oktapreview.com:1, Cell oktapreview.com:2, Cell okta.com:8, Cell okta.com:9, Cell okta.com:11, Cell okta.com:12, Cell oktapreview.com:3, Cell okta.com:14, Cell okta.com:16, Cell okta.com:17, Core Platform / Third Party
- [Vendor status page: https://status.okta.com/\#incident/a9CKZ000000oM1z2AE](https://status.okta.com/#incident/a9CKZ000000oM1z2AE)
- [Company: Okta](https://rewindex.com/company/okta.md)

## Timeline of updates

- **resolved** 2025-10-23 02:52 UTC: We have identified an issue with the Google Groups Query API, which is returning inconsistent or incomplete group data. This transient API issue can result in unintended group deletion of those groups in Okta. As a workaround, we have implemented a protective measure to prevent accidental deletion during group imports from Google. When a large volume of group deletions is detected, the import is stopped to protect against importing bad data. Customers with a verified, legitimate need for a mass deletion can contact Support to enable a temporary override for this limit. Our team is collaborating with our third-party provider to implement a permanent fix, and a Root Cause Analysis will be forthcoming.

## Cite this

Status incident (vendor impact label: minor) posted by Okta, started 2025-09-22 18:21 UTC, resolved after 10 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/okta/incidents/I-9563
- Citation: Okta, “Intermittent import issue with Google Groups Query API” (2025-09-22 18:21 UTC). Archived by Rewindex: https://rewindex.com/company/okta/incidents/I-9563 (CC BY 4.0).
- Markdown link: `[Okta: Intermittent import issue with Google Groups Query API (2025-09-22)](https://rewindex.com/company/okta/incidents/I-9563)`


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Canonical: https://rewindex.com/company/okta/incidents/I-9563 · Markdown: https://rewindex.com/company/okta/incidents/I-9563.md · JSON: https://rewindex.com/api/v1/companies/okta/incidents/I-9563 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:20:40.843Z