# Okta: Paylocity Import Issue

> Okta status incident “Paylocity Import Issue” on 2024-11-19: impact major (vendor’s label), -1196 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/okta/incidents/I-8920
Last updated: 2025-09-10T19:48:47Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-19 19:56 UTC · Resolved: 2024-11-19 00:00 UTC · Duration: -1196 min
- Updates: 1 · Affected components: Cell okta-emea.com:1, Cell okta.com:1, Cell okta.com:2, Cell okta.com:3, Cell okta.com:4, Cell okta.com:6, Cell okta.com:7, Cell oktapreview.com:1, Cell oktapreview.com:2, Cell okta.com:8, Cell okta.com:9, Cell okta.com:11, Cell okta.com:12, Cell oktapreview.com:3, Cell okta.com:14, Cell okta.com:16, Cell okta.com:17, Third Party
- [Vendor status page: https://status.okta.com/\#incident/a9C4z000001BZecEAG](https://status.okta.com/#incident/a9C4z000001BZecEAG)
- [Company: Okta](https://rewindex.com/company/okta.md)

## Timeline of updates

- **resolved** 2025-09-10 19:48 UTC: At 8:40am on November 19th PST, the OIN team became aware of an Import issue with the Paylocity OIN integration affecting customers on all cells of the Okta Workforce Identity Cloud environment. During this time customers may experience import roadblocks. Okta recommends not running imports from Paylocity during this investigation. Okta Engineering is investigating and working to resolve this as quickly as possible. We’ll provide an update in 30 minutes, or sooner if additional information becomes available.

## Rewindex changes for this incident

- 2024-11-19 19:56 UTC: [Major incident: Paylocity Import Issue](https://rewindex.com/change/if2299fff7f8634.md)

## Cite this

Status incident (vendor impact label: major) posted by Okta, started 2024-11-19 19:56 UTC, resolved after -1196 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/okta/incidents/I-8920
- Citation: Okta, “Paylocity Import Issue” (2024-11-19 19:56 UTC). Archived by Rewindex: https://rewindex.com/company/okta/incidents/I-8920 (CC BY 4.0).
- Markdown link: `[Okta: Paylocity Import Issue (2024-11-19)](https://rewindex.com/company/okta/incidents/I-8920)`


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Canonical: https://rewindex.com/company/okta/incidents/I-8920 · Markdown: https://rewindex.com/company/okta/incidents/I-8920.md · JSON: https://rewindex.com/api/v1/companies/okta/incidents/I-8920 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:42:24.556Z