# Nx Cloud: higher error rates processing CIPEs

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-25 13:55 UTC · Resolved: 2026-09-25 14:32 UTC · Duration: 37 min
- Updates: 5 · Affected components: Nx API
- [Vendor status page: https://stspg.io/p962p2vngyx1](https://stspg.io/p962p2vngyx1)
- [Company: Nx Cloud](https://rewindex.com/company/nx-cloud.md)

## Timeline of updates

- **investigating** 2026-09-25 13:55 UTC: We are currently investigating this issue.
- **identified** 2026-09-25 14:03 UTC: We've identified an the issue causing higher error rates
- **monitoring** 2026-09-25 14:15 UTC: A fix has been implemented and errors processing CIPEs have returned to normal levels. we will continue to monitor.
- **monitoring** 2026-09-25 14:29 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-09-25 14:32 UTC: Issue as been resolved. We apologies for any inconvenience. Re-running CIPEs that errored out during this time should have them run normally.

## Rewindex changes for this incident

- 2026-09-25 13:55 UTC: [Major incident: higher error rates processing CIPEs](https://rewindex.com/change/i0e558ab03bb324.md)


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Canonical: https://rewindex.com/company/nx-cloud/incidents/j4t8pjrwkf5m · Markdown: https://rewindex.com/company/nx-cloud/incidents/j4t8pjrwkf5m.md · JSON: https://rewindex.com/api/v1/companies/nx-cloud/incidents/j4t8pjrwkf5m · Generated 2026-10-19T23:35:26.417Z