# npm: Users might not be able to file support tickets

> npm status incident “Users might not be able to file support tickets” on 2022-09-09: impact minor (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/npm/incidents/xc1mn6t1xzvn
Last updated: 2022-09-09T15:06:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-09-09 12:20 UTC · Resolved: 2022-09-09 15:06 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://status.npmjs.org/incidents/xc1mn6t1xzvn](https://status.npmjs.org/incidents/xc1mn6t1xzvn)
- [Company: npm](https://rewindex.com/company/npm.md)

## Timeline of updates

- **resolved** 2022-09-09 15:06 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by npm, started 2022-09-09 12:20 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/npm/incidents/xc1mn6t1xzvn
- Citation: npm, “Users might not be able to file support tickets” (2022-09-09 12:20 UTC). Archived by Rewindex: https://rewindex.com/company/npm/incidents/xc1mn6t1xzvn (CC BY 4.0).
- Markdown link: `[npm: Users might not be able to file support tickets (2022-09-09)](https://rewindex.com/company/npm/incidents/xc1mn6t1xzvn)`


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Canonical: https://rewindex.com/company/npm/incidents/xc1mn6t1xzvn · Markdown: https://rewindex.com/company/npm/incidents/xc1mn6t1xzvn.md · JSON: https://rewindex.com/api/v1/companies/npm/incidents/xc1mn6t1xzvn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T19:13:26.516Z