# npm: Service Interruption across public and private repositories.

> npm status incident “Service Interruption across public and private repositories.” on 2019-09-26: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/npm/incidents/jw2h0k3j6ggh
Last updated: 2019-09-26T15:46:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-09-26 15:46 UTC · Resolved: 2019-09-26 15:46 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.npmjs.org/incidents/jw2h0k3j6ggh](https://status.npmjs.org/incidents/jw2h0k3j6ggh)
- [Company: npm](https://rewindex.com/company/npm.md)

## Timeline of updates

- **resolved** 2019-09-26 15:46 UTC: This incident has been resolved. Our engineering team was alerted to increased error rates and began to investigate at 9:31 AM ET. Investigation led to some problematic systems configuration with our database. The configuration was rectified which led to partial incident resolution for many npm users and customers, at 9:54 am ET. Follow-up SRE work led to a full restoration of service at 11:06 am ET. We apologize for the inconvenience and are working on post-incident steps to prevent future such issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by npm, started 2019-09-26 15:46 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/npm/incidents/jw2h0k3j6ggh
- Citation: npm, “Service Interruption across public and private repositories.” (2019-09-26 15:46 UTC). Archived by Rewindex: https://rewindex.com/company/npm/incidents/jw2h0k3j6ggh (CC BY 4.0).
- Markdown link: `[npm: Service Interruption across public and private repositories. (2019-09-26)](https://rewindex.com/company/npm/incidents/jw2h0k3j6ggh)`


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Canonical: https://rewindex.com/company/npm/incidents/jw2h0k3j6ggh · Markdown: https://rewindex.com/company/npm/incidents/jw2h0k3j6ggh.md · JSON: https://rewindex.com/api/v1/companies/npm/incidents/jw2h0k3j6ggh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:31:05.530Z