# npm: Issues with package install, package publish, and login.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-06-12 18:14 UTC · Resolved: 2025-06-12 20:58 UTC · Duration: 2.7 h
- Updates: 5 · Affected components: Package publishing, Package installation, www.npmjs.com website
- [Vendor status page: https://stspg.io/pw7dp1kt5frp](https://stspg.io/pw7dp1kt5frp)
- [Company: npm](https://rewindex.com/company/npm.md)

## Part of an outage event

- [Google Cloud outage, Jun 12, 2025: 101 vendors, 107 incidents](https://rewindex.com/events/2025-06-12-google-cloud)
- This incident started in the same window without naming Google Cloud (timing only, not evidence of a link). (timing only, posted +20 min vs the first vendor naming Google Cloud)

```mermaid
flowchart LR
  root["Google Cloud<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>29 vendors, 28 blamed Google Cloud<br/>Pinecone, Northflank, imgix +26"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>12 vendors, 11 blamed Google Cloud<br/>Smartsheet, Daily, Confluent +9"]:::blames
  root --> h4
  later["Later<br/>1 vendor, 1 blamed Google Cloud<br/>Zilliz"]:::blames
  root --> later
  p0["Firebase<br/>own incident not archived"]:::inferred
  root -.-> p0
  k0["Codeium, Windsurf<br/>+13 min"]:::hop2
  p0 -->|"blamed Firebase"| k0
  p1["Anthropic<br/>posted +28 min, did not name Google Cloud"]:::timing
  root -.-> p1
  k1["GitHub, GitHub Copilot<br/>+24 min"]:::hop2
  p1 -->|"blamed Anthropic"| k1
  p2["Cloudflare<br/>own incident not archived"]:::inferred
  root -.-> p2
  k2["Doppler, Jupyter (Anaconda), Socket +4<br/>+35 min to +3 h 41 min"]:::hop2
  p2 -->|"blamed Cloudflare"| k2
  me["npm (this incident)<br/>posted +20 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2025-06-12 18:14 UTC: We are currently investigating this issue.
- **investigating** 2025-06-12 19:14 UTC: We are continuing to investigate this issue.
- **identified** 2025-06-12 19:15 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-06-12 20:13 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-06-12 20:58 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-06-12 18:14 UTC: [Major incident: Issues with package install, package publish, and login.](https://rewindex.com/change/i43be6b81133420.md)


---
Canonical: https://rewindex.com/company/npm/incidents/dn5mcp85737y · Markdown: https://rewindex.com/company/npm/incidents/dn5mcp85737y.md · JSON: https://rewindex.com/api/v1/companies/npm/incidents/dn5mcp85737y · Generated 2026-10-19T23:16:16.197Z