# npm: Issues publishing and installing packages

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-11 02:46 UTC · Resolved: 2025-04-11 14:51 UTC · Duration: 12 h
- Updates: 5 · Affected components: Package publishing, Package installation
- [Vendor status page: https://stspg.io/wk3g29hzj4g2](https://stspg.io/wk3g29hzj4g2)
- [Company: npm](https://rewindex.com/company/npm.md)

## Timeline of updates

- **investigating** 2025-04-11 02:46 UTC: We are investigating issues with access tokens, in the meantime user can recreate new tokens to unblock themselves.
- **identified** 2025-04-11 05:37 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2025-04-11 08:32 UTC: We are continuing to work on a fix to restore older access tokens.
- **monitoring** 2025-04-11 12:52 UTC: We are monitoring results
- **resolved** 2025-04-11 14:51 UTC: This incident was caused due to an internal bug during regular database maintenance, its resolved now.


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Canonical: https://rewindex.com/company/npm/incidents/bndr0gf8nnsq · Markdown: https://rewindex.com/company/npm/incidents/bndr0gf8nnsq.md · JSON: https://rewindex.com/api/v1/companies/npm/incidents/bndr0gf8nnsq · Generated 2026-10-20T01:32:15.432Z