# npm: Intermittent website timeouts and 503's

> npm status incident “Intermittent website timeouts and 503's” on 2016-08-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/npm/incidents/9vwlwf0pfmdm
Last updated: 2016-08-03T13:19:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-08-03 13:19 UTC · Resolved: 2016-08-03 13:19 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.npmjs.org/incidents/9vwlwf0pfmdm](https://status.npmjs.org/incidents/9vwlwf0pfmdm)
- [Company: npm](https://rewindex.com/company/npm.md)

## Timeline of updates

- **resolved** 2016-08-03 13:19 UTC: Starting at 11:13 UTC our monitoring started reporting increased 503 and timeout rate originating from the website caused by increased crawler traffic. While investigating the issue we discovered that some of our services weren't configured to load balance across database servers, which caused one of them to become overloaded due to increased traffic. We reconfigured our services to alleviate that and saw error and timeout rates drop to base levels around 12:46 UTC.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by npm, started 2016-08-03 13:19 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/npm/incidents/9vwlwf0pfmdm
- Citation: npm, “Intermittent website timeouts and 503's” (2016-08-03 13:19 UTC). Archived by Rewindex: https://rewindex.com/company/npm/incidents/9vwlwf0pfmdm (CC BY 4.0).
- Markdown link: `[npm: Intermittent website timeouts and 503's (2016-08-03)](https://rewindex.com/company/npm/incidents/9vwlwf0pfmdm)`


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Canonical: https://rewindex.com/company/npm/incidents/9vwlwf0pfmdm · Markdown: https://rewindex.com/company/npm/incidents/9vwlwf0pfmdm.md · JSON: https://rewindex.com/api/v1/companies/npm/incidents/9vwlwf0pfmdm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:37:48.678Z