# npm: Website Errors

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-07-17 21:17 UTC · Resolved: 2020-07-17 23:36 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.npmjs.org/incidents/2f1hxp803pht](https://status.npmjs.org/incidents/2f1hxp803pht)
- [Company: npm](https://rewindex.com/company/npm.md)

## Part of an outage event

- [Cloudflare outage, Jul 17, 2020: 24 vendors, 24 incidents](https://rewindex.com/events/2020-07-17-cloudflare)
- This incident started in the same window without naming Cloudflare (timing only, not evidence of a link). (timing only, posted +17 min vs the first vendor naming Cloudflare)

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>6 vendors, 6 blamed Cloudflare<br/>Sigma Computing, WorkOS, Doppler, Linode (Akamai) +2"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed Cloudflare<br/>Hotjar"]:::blames
  root --> h4
  me["npm (this incident)<br/>posted +17 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2020-07-17 23:36 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/npm/incidents/2f1hxp803pht · Markdown: https://rewindex.com/company/npm/incidents/2f1hxp803pht.md · JSON: https://rewindex.com/api/v1/companies/npm/incidents/2f1hxp803pht · Generated 2026-10-19T23:15:05.776Z