# npm in May 2020: incidents, uptime and changes

> npm in May 2020: 7 incidents on its status page (3 major or critical), 96.54% free of major or critical incidents (vendor-reported). From Rewindex’s archive of npm’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/npm/2020/05
Last updated: 2020-06-01T00:00:00Z

- Incidents posted: 7 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 1, none 3
- Uptime (vendor-reported): 96.54% free of major/critical incidents, 93.98% free of any incident; outage time 25 h 43 min, incident time 44 h 43 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2020](https://rewindex.com/company/npm/2020/04.md) · Next: [June 2020](https://rewindex.com/company/npm/2020/06.md) · [All months](https://rewindex.com/company/npm/reports.md) · [npm](https://rewindex.com/company/npm.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to login using two factor authentication(2FA)](https://rewindex.com/company/npm/incidents/v4vj2ygpmcz7.md) | major | 2020-05-14 12:17 UTC | 2020-05-14 15:49 UTC | 3.5 h | resolved |
| [CDN Issues](https://rewindex.com/company/npm/incidents/qsk6r8h77g7f.md) | major | 2020-05-14 15:45 UTC | 2020-05-14 19:27 UTC | 3.7 h | resolved |
| [Org creation and user-to-org conversion](https://rewindex.com/company/npm/incidents/kg3mk6qmwxsg.md) | major | 2020-05-26 17:21 UTC | 2020-05-27 11:54 UTC | 19 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Problems retrieving Invoices and Receipts](https://rewindex.com/company/npm/incidents/yjqj6mrc6bj6.md) | none | 2020-05-06 14:02 UTC | 2020-05-13 17:06 UTC | 7 d | resolved |
| [README.md files not rendering](https://rewindex.com/company/npm/incidents/7yg659w7bppz.md) | minor | 2020-05-11 17:43 UTC | 2020-05-12 12:43 UTC | 19 h | resolved |
| [Unable to login using two factor authentication(2FA)](https://rewindex.com/company/npm/incidents/v4vj2ygpmcz7.md) | major | 2020-05-14 12:17 UTC | 2020-05-14 15:49 UTC | 3.5 h | resolved |
| [CDN Issues](https://rewindex.com/company/npm/incidents/qsk6r8h77g7f.md) | major | 2020-05-14 15:45 UTC | 2020-05-14 19:27 UTC | 3.7 h | resolved |
| [Issues](https://rewindex.com/company/npm/incidents/z7kh04d7yw9k.md) | none | 2020-05-15 07:00 UTC | 2020-05-18 17:50 UTC | 3 d | resolved |
| [Org creation and user-to-org conversion](https://rewindex.com/company/npm/incidents/kg3mk6qmwxsg.md) | major | 2020-05-26 17:21 UTC | 2020-05-27 11:54 UTC | 19 h | resolved |
| [Problems accessing npmjs.com website.](https://rewindex.com/company/npm/incidents/1mxp8z5hykx8.md) | none | 2020-05-29 06:10 UTC | 2020-05-30 13:33 UTC | 31 h | resolved |

## Cite this

npm posted 7 status incidents in May 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/npm/2020/05
- Citation: npm, “npm in May 2020” (2020-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/npm/2020/05 (CC BY 4.0).
- Markdown link: `[npm: npm in May 2020 (2020-05-01)](https://rewindex.com/company/npm/2020/05)`


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Canonical: https://rewindex.com/company/npm/2020/05 · Markdown: https://rewindex.com/company/npm/2020/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:51:12.488Z