# NordLayer: NordLayer CP and SMP, authentication flow outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-08 01:19 UTC · Resolved: 2026-05-08 04:30 UTC · Duration: 3.2 h
- Updates: 4 · Affected components: NordLayer Service Management Platform (SMP), NordLayer Control Panel, NordLayer Applications
- [Vendor status page: https://stspg.io/x188h8khmzbg](https://stspg.io/x188h8khmzbg)
- [Company: NordLayer](https://rewindex.com/company/nordlayer.md)

## Summary

NordLayer reported a major outage affecting authentication, Control Panel and Service Management Portal functionality, starting 2026-05-08 01:19 UTC and resolved at 2026-05-08 04:30 UTC, lasting 3 h 10 min. NordLayer linked the incident to an AWS outage; all affected resources were online by 04:18 UTC, with no further functionality errors observed at resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-08 01:19 UTC: Our team has identified an outage affecting the authentication flow, Control Panel and Service Management Portal's functionality.
- **identified** 2026-05-08 02:00 UTC: The incident has been identified to be related with an AWS outage.
- **monitoring** 2026-05-08 04:18 UTC: All affected resources are now online.
- **resolved** 2026-05-08 04:30 UTC: No further functionality errors have been observed.

## Rewindex changes for this incident

- 2026-05-08 01:19 UTC: [Major incident: NordLayer CP and SMP, authentication flow outage](https://rewindex.com/change/i76b5bcc8b3e398.md)


---
Canonical: https://rewindex.com/company/nordlayer/incidents/l27phjf06yjt · Markdown: https://rewindex.com/company/nordlayer/incidents/l27phjf06yjt.md · JSON: https://rewindex.com/api/v1/companies/nordlayer/incidents/l27phjf06yjt · Generated 2026-10-18T09:43:07.468Z