# NordLayer

- Domain: nordlayer.com · Category: security
- Status page: https://status.nordlayer.com (polled every 10 minutes; now operational)
- Incidents archived: 28 (23 major/critical, 0 maintenances), history since 2021-10-13
- Last 90 days: 0 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2021 | 2 | 0 | 0 | 2.3 h |
| 2022 | 11 | 10 | 0 | 1.1 h |
| 2023 | 1 | 1 | 0 | 50 min |
| 2024 | 9 | 7 | 0 | 4.6 h |
| 2025 | 3 | 3 | 0 | 2.6 h |
| 2026 | 2 | 2 | 0 | 3.6 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-06-08 15:57 UTC | [Major incident: Elevated levels of sign-in errors (MFA)](https://rewindex.com/change/i5b66b5218265b2.md) | NordLayer reported a major incident involving elevated MFA sign-in errors affecting NordLayer Applications, NordLayer Control Panel, and NordLayer Service Management Platform (SMP). It ran from 2026-06-08 15:57 UTC to 2026-06-08 19:56 UTC, lasting 3 h 58 min; a fix was implemented and the incident was resolved. |
| 2026-05-08 01:19 UTC | [Major incident: NordLayer CP and SMP, authentication flow outage](https://rewindex.com/change/i76b5bcc8b3e398.md) | NordLayer reported a major outage affecting authentication, Control Panel and Service Management Portal functionality, starting 2026-05-08 01:19 UTC and resolved at 2026-05-08 04:30 UTC, lasting 3 h 10 min. NordLayer linked the incident to an AWS outage; all affected resources were online by 04:18 UTC, with no further functionality errors observed at resolution. |
| 2025-11-18 11:39 UTC | [Major incident: Website, Control Panel, SMP and authentication flow being inaccessible](https://rewindex.com/change/i285955962b25a0.md) | NordLayer reported a major outage affecting its website, Control Panel, Partner Portal (SMP), and authentication for those portals and the NordLayer Application/Browser Extension. It lasted 3 h 21 min, from 2025-11-18 11:39 UTC to 2025-11-18 15:00 UTC, when it was resolved. NordLayer attributed the failures to the global Cloudflare outage. |
| 2025-10-27 12:54 UTC | [Major incident: Elevated login and private gateway(s) visibility issues](https://rewindex.com/change/ie9186cfc9ad898.md) | NordLayer reported a major outage affecting logins and private gateway visibility in NordLayer Applications and NordLayer Control Panel. It started at 2025-10-27 12:54 UTC and was resolved at 2025-10-27 15:31 UTC, lasting 2 h 36 min; a fix was implemented at 15:16 UTC. |
| 2025-08-07 13:33 UTC | [Major incident: Connectivity issues with VPN servers](https://rewindex.com/change/i6c9411165d0eb8.md) | NordLayer reported a major incident involving elevated VPN connectivity issues affecting Private Gateways (Servers with dedicated IPs) and Shared Gateways. It started at 2025-08-07 13:33 UTC and was resolved at 2025-08-07 14:30 UTC, lasting 57 min; the vendor confirmed service was restored and no further connectivity issues were detected. |
| 2024-11-20 15:49 UTC | [Major incident: Possible login issues with applications and Browser Extension](https://rewindex.com/change/i12235215b5ca6a.md) | pending |
| 2024-09-10 17:44 UTC | [Major incident: Connectivity issues with VPN servers in New York, USA](https://rewindex.com/change/iae26eb56f53197.md) | pending |
| 2024-08-01 15:00 UTC | [Major incident: Connectivity issues with VPN servers in Montréal, Canada](https://rewindex.com/change/iee04b19370ed74.md) | pending |
| 2024-06-05 14:30 UTC | [Major incident: Elevated levels of connection issues](https://rewindex.com/change/ie52c90fef81beb.md) | pending |
| 2024-03-18 09:45 UTC | [Major incident: Connectivity issues with VPN servers in South Africa](https://rewindex.com/change/i078defcdf77190.md) | pending |

Full timeline: [NordLayer changes](https://rewindex.com/company/nordlayer/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Pricing | [https://nordlayer.com/pricing](https://nordlayer.com/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://trust.nordlayer.com](https://trust.nordlayer.com) | 2 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 28 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-06-08 15:57 UTC | [Elevated levels of sign-in errors (MFA)](https://stspg.io/j44ntgwdcrsp) | major | 4.0 h |  |
| 2026-05-08 01:19 UTC | [NordLayer CP and SMP, authentication flow outage](https://stspg.io/x188h8khmzbg) | major | 3.2 h |  |
| 2025-11-18 11:39 UTC | [Website, Control Panel, SMP and authentication flow being inaccessible](https://stspg.io/94f3kwq6pxms) | major | 3.4 h |  |
| 2025-10-27 12:54 UTC | [Elevated login and private gateway(s) visibility issues](https://stspg.io/rjb4t7y5x8zz) | major | 2.6 h |  |
| 2025-08-07 13:33 UTC | [Connectivity issues with VPN servers](https://stspg.io/wdz9nxgkxcn3) | major | 57 min |  |
| 2024-11-20 15:49 UTC | [Possible login issues with applications and Browser Extension](https://stspg.io/v8l43yxnmz4r) | major | 1.6 h |  |
| 2024-09-10 17:44 UTC | [Connectivity issues with VPN servers in New York, USA](https://stspg.io/61sb60079bkl) | major | 3.4 h |  |
| 2024-08-01 15:00 UTC | [Connectivity issues with VPN servers in Montréal, Canada](https://stspg.io/9sjkcvg3rjpp) | major | 1.9 h |  |
| 2024-07-31 08:14 UTC | [Connections Activity being unavailable on a handful of dedicated servers](https://stspg.io/5g806gcpqzj6) | none | 3.3 h |  |
| 2024-06-05 14:30 UTC | [Elevated levels of connection issues](https://stspg.io/2w6gtq95kns8) | major | 23 h |  |
| 2024-03-21 11:00 UTC | [Activity functionality degradation in the Control Panel](https://stspg.io/nbjryhqxxmf1) | minor | 25 h |  |
| 2024-03-18 09:45 UTC | [Connectivity issues with VPN servers in South Africa](https://stspg.io/p122hkjg88bp) | major | 4.6 h |  |
| 2024-03-15 08:30 UTC | [Connectivity issues with VPN servers in South Africa](https://stspg.io/bv0dctybv7m4) | major | 8.5 h |  |
| 2024-03-14 10:45 UTC | [Connectivity issues with VPN servers in South Africa](https://stspg.io/m3gnp0xl57c0) | major | 5.0 h |  |
| 2023-04-18 06:43 UTC | [Connectivity issues with VPN servers in Sydney, Australia](https://stspg.io/p6vmhhz6tb8s) | major | 50 min |  |
| 2022-12-28 11:06 UTC | [Connectivity issues with VPN servers in South Korea](https://stspg.io/7mz9kgrb1dvc) | major | 1.1 h |  |
| 2022-12-27 18:00 UTC | [Connectivity issues with VPN servers in Lithuania](https://stspg.io/8crwct5z3k71) | major | 38 h |  |
| 2022-12-15 10:40 UTC | [Connectivity issues with VPN servers in Ireland](https://stspg.io/3l9gctct16x9) | major | 50 min |  |
| 2022-11-22 12:58 UTC | [Connectivity issues with VPN servers in Brazil](https://stspg.io/74tlfw8b66rl) | major | 2.0 h |  |
| 2022-11-04 13:00 UTC | [Connectivity issues with VPN servers in India](https://stspg.io/ryb56wh21mzp) | major | 4.0 h |  |
| 2022-10-10 10:20 UTC | [Connectivity issues with London VPN servers](https://stspg.io/y6jfswlyyw0d) | major | 3.7 h |  |
| 2022-07-27 10:40 UTC | [Elevated levels of sign-in errors](https://stspg.io/1ttdhydg2kbf) | major | 1.2 h |  |
| 2022-06-10 20:13 UTC | [Los Angeles connectivity issues (shared and dedicated servers)](https://stspg.io/vv22wtbrqy7g) | critical | 39 min |  |
| 2022-05-04 14:13 UTC | [Los Angeles connectivity issues (shared and dedicated servers)](https://stspg.io/b5r3hgmsvfyb) | critical | 38 min |  |
| 2022-04-27 08:30 UTC | [Elevated levels of sign-in errors](https://stspg.io/jmt7kzpnm8n9) | major | 34 min |  |
| 2022-01-18 09:38 UTC | [Elevated levels of sign-in errors](https://stspg.io/bjlxfr8v5164) | minor | 49 min |  |
| 2021-11-10 11:45 UTC | [Elevated levels of sign-in errors and increased system latency](https://stspg.io/n19zdtlfl6qj) | none | 2.2 h |  |
| 2021-10-13 14:10 UTC | [Elevated levels of connectivity errors](https://stspg.io/qzgtf0hyly51) | none | 2.3 h |  |


## Charts

### Chart data: NordLayer status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2021 | 2 | 0 |
| 2022 | 11 | 10 |
| 2023 | 1 | 1 |
| 2024 | 9 | 7 |
| 2025 | 3 | 3 |
| 2026 | 2 | 2 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2024-03 | major | 3 |
| 2024-03 | minor | 1 |
| 2024-06 | major | 1 |
| 2024-07 | none | 1 |
| 2024-08 | major | 1 |
| 2024-09 | major | 1 |
| 2024-11 | major | 1 |
| 2025-08 | major | 1 |
| 2025-10 | major | 1 |
| 2025-11 | major | 1 |
| 2026-05 | major | 1 |
| 2026-06 | major | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |

---
Canonical: https://rewindex.com/company/nordlayer · Markdown: https://rewindex.com/company/nordlayer.md · JSON: https://rewindex.com/api/v1/companies/nordlayer · Generated 2026-10-18T00:51:15.021Z