# ngrok: Error with certificates in ngrok

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-07-22 17:03 UTC · Resolved: 2025-07-22 18:40 UTC · Duration: 1.6 h
- Updates: 5 · Affected components: API (https://api.ngrok.com), Dashboard (https://dashboard.ngrok.com)
- [Vendor status page: https://stspg.io/v2tq3lcbdvd6](https://stspg.io/v2tq3lcbdvd6)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **investigating** 2025-07-22 17:03 UTC: We are currently investigating this issue.
- **monitoring** 2025-07-22 17:16 UTC: A fix has been implemented and we are monitoring the results.
- **identified** 2025-07-22 17:22 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-07-22 18:24 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-07-22 18:40 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-07-22 17:03 UTC: [Critical incident: Error with certificates in ngrok](https://rewindex.com/change/i158a6e2b226ede.md)


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Canonical: https://rewindex.com/company/ngrok/incidents/pmknhyv2q8vg · Markdown: https://rewindex.com/company/ngrok/incidents/pmknhyv2q8vg.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/pmknhyv2q8vg · Generated 2026-10-20T03:49:18.462Z