# ngrok: Agents are failing to start with an error message about dev domain

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-07-07 20:48 UTC · Resolved: 2025-07-07 21:29 UTC · Duration: 41 min
- Updates: 3 · Affected components: Agent Connectivity - Region - US, Region - US, Agent Connectivity - Region - JP, Region - JP, Agent Connectivity - Region - us-cal-1, Region - us-cal-1, Agent Connectivity - Region - IN, Region - IN, Agent Connectivity - Region - SA, Region - SA, Agent Connectivity - Region - AU, Region - AU, Agent Connectivity - Region - AP, Region - AP, Agent Connectivity - Region - EU, Region - EU
- [Vendor status page: https://stspg.io/7q2y1yzbhp7k](https://stspg.io/7q2y1yzbhp7k)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **investigating** 2025-07-07 20:48 UTC: We are currently investigating this issue.
- **identified** 2025-07-07 21:00 UTC: The issue has been indentified and only affects a very small number of accounts. A fix is being work on.
- **resolved** 2025-07-07 21:29 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/ngrok/incidents/p4bbsgbbjwp4 · Markdown: https://rewindex.com/company/ngrok/incidents/p4bbsgbbjwp4.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/p4bbsgbbjwp4 · Generated 2026-10-20T00:49:46.255Z