# ngrok: Failed DNS change causing global outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-06-13 22:33 UTC · Resolved: 2023-06-13 22:53 UTC · Duration: 20 min
- Updates: 1
- [Vendor status page: https://status.ngrok.com/incidents/l7qcjhjy5c56](https://status.ngrok.com/incidents/l7qcjhjy5c56)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **resolved** 2023-06-13 22:53 UTC: Rollback complete and customers should no longer see impact.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/ngrok/incidents/l7qcjhjy5c56 · Markdown: https://rewindex.com/company/ngrok/incidents/l7qcjhjy5c56.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/l7qcjhjy5c56 · Generated 2026-10-20T00:52:44.255Z