# ngrok: Partial outage in EU for endpoint connections

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-26 17:21 UTC · Resolved: 2024-09-26 18:09 UTC · Duration: 48 min
- Updates: 4 · Affected components: Endpoint Connectivity - Region - EU, Region - EU
- [Vendor status page: https://stspg.io/g3qnl6z2p6yq](https://stspg.io/g3qnl6z2p6yq)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **investigating** 2024-09-26 17:21 UTC: We have a failure in our EU region that will impact a limited number of connections to that region.
- **identified** 2024-09-26 17:26 UTC: We believe we have identified the underlying issue and are working on a fix
- **monitoring** 2024-09-26 17:37 UTC: We have deployed a fix and are monitoring our systems
- **resolved** 2024-09-26 18:09 UTC: This incident has been resolved


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Canonical: https://rewindex.com/company/ngrok/incidents/jj1zp5xbpqvq · Markdown: https://rewindex.com/company/ngrok/incidents/jj1zp5xbpqvq.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/jj1zp5xbpqvq · Generated 2026-10-20T03:16:05.872Z