# ngrok: Intermittent connectivity issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-21 21:15 UTC · Resolved: 2025-01-21 22:15 UTC · Duration: 1.0 h
- Updates: 5 · Affected components: Endpoint Connectivity - Region - SA, Region - SA, Endpoint Connectivity - Region - AU, Region - AU, Endpoint Connectivity - Region - AP, Region - AP, Endpoint Connectivity - Region - IN, Region - IN, Endpoint Connectivity - Region - us-cal-1, Region - us-cal-1, Endpoint Connectivity - Region - US, Region - US, Endpoint Connectivity - Region - EU, Region - EU, Endpoint Connectivity - Region - JP, Region - JP
- [Vendor status page: https://stspg.io/qzbq1r1sjtcv](https://stspg.io/qzbq1r1sjtcv)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **identified** 2025-01-21 21:15 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2025-01-21 21:37 UTC: We are continuing to work on a fix for this issue.
- **identified** 2025-01-21 21:52 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2025-01-21 22:15 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-01-21 22:15 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/ngrok/incidents/fq7xp4kpf70q · Markdown: https://rewindex.com/company/ngrok/incidents/fq7xp4kpf70q.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/fq7xp4kpf70q · Generated 2026-10-20T00:50:24.001Z