# ngrok: Agent connection failures in US

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-01-11 12:24 UTC · Resolved: 2024-01-11 15:39 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://status.ngrok.com/incidents/f93bxxdv2n1h](https://status.ngrok.com/incidents/f93bxxdv2n1h)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **resolved** 2024-01-11 15:39 UTC: We are no longer seeing customer impact for this incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/ngrok/incidents/f93bxxdv2n1h · Markdown: https://rewindex.com/company/ngrok/incidents/f93bxxdv2n1h.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/f93bxxdv2n1h · Generated 2026-10-20T00:05:45.945Z