# ngrok: Error when signing in via SSO

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-08 20:05 UTC · Resolved: 2026-09-08 21:48 UTC · Duration: 1.7 h
- Updates: 2 · Affected components: Dashboard (https://dashboard.ngrok.com)
- [Vendor status page: https://stspg.io/9b514j1t1wcc](https://stspg.io/9b514j1t1wcc)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **investigating** 2026-09-08 20:05 UTC: Some users may encounter errors logging in to dashboard.ngrok.com via SSO. We are currently investigating.
- **resolved** 2026-09-08 21:48 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-08 20:05 UTC: [Major incident: Error when signing in via SSO](https://rewindex.com/change/i063620a001850f.md)


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Canonical: https://rewindex.com/company/ngrok/incidents/cvhxdmj659rw · Markdown: https://rewindex.com/company/ngrok/incidents/cvhxdmj659rw.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/cvhxdmj659rw · Generated 2026-10-20T01:32:34.060Z