# ngrok: SSO session validation errors on dashboard.ngrok.com

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-17 15:10 UTC · Resolved: 2026-09-17 20:37 UTC · Duration: 5.5 h
- Updates: 3 · Affected components: Dashboard (https://dashboard.ngrok.com)
- [Vendor status page: https://stspg.io/0w3vhphs2k4v](https://stspg.io/0w3vhphs2k4v)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **investigating** 2026-09-17 15:10 UTC: Users logging into dashboard.ngrok.com via SSO are encountering errors related to session validation.
- **monitoring** 2026-09-17 15:36 UTC: We've identified an individual host that was experiencing networking issues and removed it from our infrastructure.
- **resolved** 2026-09-17 20:37 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/ngrok/incidents/bgrqg7srkdk0 · Markdown: https://rewindex.com/company/ngrok/incidents/bgrqg7srkdk0.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/bgrqg7srkdk0 · Generated 2026-10-20T03:13:21.712Z