# ngrok: `ap` region degraded

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-07 21:34 UTC · Resolved: 2024-02-08 00:06 UTC · Duration: 2.5 h
- Updates: 3 · Affected components: Endpoint Connectivity - Region - AP, Region - AP
- [Vendor status page: https://stspg.io/7xb7pq1q3cjr](https://stspg.io/7xb7pq1q3cjr)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **identified** 2024-02-07 21:34 UTC: We have identified an issue with a service rollout in the \`ap\` region and are resolving this issue. Customers may see a percentage of requests fail at ngrok's edge. We are resolving the issue and monitoring for recovery.
- **monitoring** 2024-02-07 21:57 UTC: We are seeing a partial recovery and continuing to monitor.
- **resolved** 2024-02-08 00:06 UTC: After monitoring, we believe this issue to be resolved. Please reach out to our support team if you continue to see issues.


---
Canonical: https://rewindex.com/company/ngrok/incidents/5xzj10j426hj · Markdown: https://rewindex.com/company/ngrok/incidents/5xzj10j426hj.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/5xzj10j426hj · Generated 2026-10-20T00:07:45.258Z