# ngrok: ngrok web assets are down

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-07-16 21:29 UTC · Resolved: 2025-07-17 03:53 UTC · Duration: 6.4 h
- Updates: 5 · Affected components: API (https://api.ngrok.com), Dashboard (https://dashboard.ngrok.com), ngrok.com
- [Vendor status page: https://stspg.io/hcz5kp7pnkj8](https://stspg.io/hcz5kp7pnkj8)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **investigating** 2025-07-16 21:29 UTC: We are currently investigating this issue.
- **investigating** 2025-07-16 21:30 UTC: We are continuing to investigate this issue.
- **monitoring** 2025-07-16 21:37 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2025-07-16 21:38 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-07-17 03:53 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/ngrok/incidents/5tmc20z0rt2z · Markdown: https://rewindex.com/company/ngrok/incidents/5tmc20z0rt2z.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/5tmc20z0rt2z · Generated 2026-10-20T00:50:18.192Z