# ngrok: Connection issues with endpoints

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-04 00:35 UTC · Resolved: 2025-10-04 04:38 UTC · Duration: 4.0 h
- Updates: 3 · Affected components: Endpoint Connectivity - Region - US, Region - US, Endpoint Connectivity - Region - EU, Region - EU
- [Vendor status page: https://stspg.io/1hlbzpxf3pzx](https://stspg.io/1hlbzpxf3pzx)
- [Company: ngrok](https://rewindex.com/company/ngrok.md)

## Timeline of updates

- **investigating** 2025-10-04 00:35 UTC: We are currently investigating this issue.
- **monitoring** 2025-10-04 01:27 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-10-04 04:38 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-10-04 00:35 UTC: [Major incident: Connection issues with endpoints](https://rewindex.com/change/i918b16d0e8041f.md)


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Canonical: https://rewindex.com/company/ngrok/incidents/2qg44r8345sw · Markdown: https://rewindex.com/company/ngrok/incidents/2qg44r8345sw.md · JSON: https://rewindex.com/api/v1/companies/ngrok/incidents/2qg44r8345sw · Generated 2026-10-20T01:32:25.651Z