# ngrok in August 2025: incidents, uptime and changes

> ngrok in August 2025: 5 incidents on its status page (4 major or critical), 99.06% free of major or critical incidents (vendor-reported). From Rewindex’s archive of ngrok’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/ngrok/2025/08
Last updated: 2025-09-01T00:00:00Z

- Incidents posted: 5 (major/critical: 4) · Maintenance: 0
- By vendor impact label: major 4, minor 1
- Uptime (vendor-reported): 99.06% free of major/critical incidents, 99.02% free of any incident; outage time 6 h 58 min, incident time 7 h 16 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2025](https://rewindex.com/company/ngrok/2025/07.md) · Next: [October 2025](https://rewindex.com/company/ngrok/2025/10.md) · [All months](https://rewindex.com/company/ngrok/reports.md) · [ngrok](https://rewindex.com/company/ngrok.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Older ngrok apt packages missing](https://rewindex.com/company/ngrok/incidents/0sm7k8bcrqn9.md) | major | 2025-08-01 19:08 UTC | 2025-08-01 22:41 UTC | 3.5 h | resolved |
| [Agent connections in the SA region are receiving errors when starting](https://rewindex.com/company/ngrok/incidents/x4b74vfz85n3.md) | major | 2025-08-12 15:20 UTC | 2025-08-12 01:00 UTC | -860 min | resolved |
| [Some customers are running into degraded tunnel starts in all regions](https://rewindex.com/company/ngrok/incidents/pwnq9g53xvrc.md) | major | 2025-08-13 22:04 UTC | 2025-08-14 00:48 UTC | 2.7 h | resolved |
| [Errors on our billing and usage pages](https://rewindex.com/company/ngrok/incidents/3w7xtxn6wgp0.md) | major | 2025-08-27 15:44 UTC | 2025-08-27 16:24 UTC | 40 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Traffic Inspector - New events are delayed](https://rewindex.com/company/ngrok/incidents/4j2skpfts9bq.md) | minor | 2025-08-01 18:25 UTC | 2025-08-01 18:44 UTC | 19 min | resolved |
| [Older ngrok apt packages missing](https://rewindex.com/company/ngrok/incidents/0sm7k8bcrqn9.md) | major | 2025-08-01 19:08 UTC | 2025-08-01 22:41 UTC | 3.5 h | resolved |
| [Agent connections in the SA region are receiving errors when starting](https://rewindex.com/company/ngrok/incidents/x4b74vfz85n3.md) | major | 2025-08-12 15:20 UTC | 2025-08-12 01:00 UTC | -860 min | resolved |
| [Some customers are running into degraded tunnel starts in all regions](https://rewindex.com/company/ngrok/incidents/pwnq9g53xvrc.md) | major | 2025-08-13 22:04 UTC | 2025-08-14 00:48 UTC | 2.7 h | resolved |
| [Errors on our billing and usage pages](https://rewindex.com/company/ngrok/incidents/3w7xtxn6wgp0.md) | major | 2025-08-27 15:44 UTC | 2025-08-27 16:24 UTC | 40 min | resolved |

## Cite this

ngrok posted 5 status incidents in August 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/ngrok/2025/08
- Citation: ngrok, “ngrok in August 2025” (2025-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/ngrok/2025/08 (CC BY 4.0).
- Markdown link: `[ngrok: ngrok in August 2025 (2025-08-01)](https://rewindex.com/company/ngrok/2025/08)`


---
Canonical: https://rewindex.com/company/ngrok/2025/08 · Markdown: https://rewindex.com/company/ngrok/2025/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:56:52.810Z