# New Relic: APM, Synthetics, Infrastructure, Insights, Browser, New Relic One, Mobile Alerts and UI Irregularities for US Region

> New Relic status incident “APM, Synthetics, Infrastructure, Insights, Browser, New Relic One, Mobile Alerts and UI Irregularities for US Region” on 2020-01-28: impact none (vendor’s label), 15 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/zm368yt86dbb
Last updated: 2020-01-28T17:56:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-01-28 17:41 UTC · Resolved: 2020-01-28 17:56 UTC · Duration: 15 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/zm368yt86dbb](https://status.newrelic.com/incidents/zm368yt86dbb)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-01-28 17:56 UTC: Between beginning 17:28-17:55 UTC, some customers experienced charts loading slowly, or irregularities in query results and dashboards. We’ve resolved the issue with UI and alerts for APM, Synthetics, Infrastructure, Insights, Browser, New Relic One, and Mobile in the US and region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-01-28 17:41 UTC, resolved after 15 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/zm368yt86dbb
- Citation: New Relic, “APM, Synthetics, Infrastructure, Insights, Browser, New Relic One, Mobile Alerts and UI Irregularities for US Region” (2020-01-28 17:41 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/zm368yt86dbb (CC BY 4.0).
- Markdown link: `[New Relic: APM, Synthetics, Infrastructure, Insights, Browser, New Relic One, Mobile Alerts and UI Irregularities for US Region (2020-01-28)](https://rewindex.com/company/new-relic/incidents/zm368yt86dbb)`


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Canonical: https://rewindex.com/company/new-relic/incidents/zm368yt86dbb · Markdown: https://rewindex.com/company/new-relic/incidents/zm368yt86dbb.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/zm368yt86dbb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:58:51.848Z