# New Relic: Synthetics Latency in EU Region

> New Relic status incident “Synthetics Latency in EU Region” on 2020-10-21: impact minor (vendor’s label), 48 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/z3gtlp3ph6qz
Last updated: 2020-10-21T07:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-21 06:42 UTC · Resolved: 2020-10-21 07:30 UTC · Duration: 48 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/z3gtlp3ph6qz](https://status.newrelic.com/incidents/z3gtlp3ph6qz)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-10-21 07:30 UTC: Between 0600 and 0715 UTC, some customers experienced a delay in checks and an increase in errors. We’ve resolved the issue with UI and alerts for Synthetics in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-10-21 06:42 UTC, resolved after 48 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/z3gtlp3ph6qz
- Citation: New Relic, “Synthetics Latency in EU Region” (2020-10-21 06:42 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/z3gtlp3ph6qz (CC BY 4.0).
- Markdown link: `[New Relic: Synthetics Latency in EU Region (2020-10-21)](https://rewindex.com/company/new-relic/incidents/z3gtlp3ph6qz)`


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Canonical: https://rewindex.com/company/new-relic/incidents/z3gtlp3ph6qz · Markdown: https://rewindex.com/company/new-relic/incidents/z3gtlp3ph6qz.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/z3gtlp3ph6qz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:47:08.098Z