# New Relic: Metrics, Custom Events, Logging Alerts/UI Missing for US Region

> New Relic status incident “Metrics, Custom Events, Logging Alerts/UI Missing for US Region” on 2020-05-26: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/z2rjgl9q6vf0
Last updated: 2020-05-26T14:53:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-05-26 14:53 UTC · Resolved: 2020-05-26 14:53 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/z2rjgl9q6vf0](https://status.newrelic.com/incidents/z2rjgl9q6vf0)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-05-26 14:53 UTC: Between 09:50-10:20 and also between 14:50-15:20 UTC, some customers experienced 500 errors or a blank page, gaps in charts and/or missed alert notifications. Data will not be recovered. We’ve resolved the issue with UI and alerts for Metrics, Custom Events, and Logs in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-05-26 14:53 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/z2rjgl9q6vf0
- Citation: New Relic, “Metrics, Custom Events, Logging Alerts/UI Missing for US Region” (2020-05-26 14:53 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/z2rjgl9q6vf0 (CC BY 4.0).
- Markdown link: `[New Relic: Metrics, Custom Events, Logging Alerts/UI Missing for US Region (2020-05-26)](https://rewindex.com/company/new-relic/incidents/z2rjgl9q6vf0)`


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Canonical: https://rewindex.com/company/new-relic/incidents/z2rjgl9q6vf0 · Markdown: https://rewindex.com/company/new-relic/incidents/z2rjgl9q6vf0.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/z2rjgl9q6vf0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:47:30.372Z