# New Relic: Multiple Product UI & Alert Irregularities for US Region

> New Relic status incident “Multiple Product UI & Alert Irregularities for US Region” on 2021-07-29: impact none (vendor’s label), 13 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/z27c2hprc6qs
Last updated: 2021-07-30T09:19:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-07-29 20:47 UTC · Resolved: 2021-07-30 09:19 UTC · Duration: 13 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/z27c2hprc6qs](https://status.newrelic.com/incidents/z27c2hprc6qs)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-07-30 09:19 UTC: Between 18:00 and 19:15 UTC 07/29/2021 and between 20:33 UTC 07/29/2021 and 08:31 UTC 07/30/2021, some customers experienced a lag in Infrastructure and Metrics API in addition to false alerts. Data will not be recovered. We’ve resolved the issue with UI and or alerts for Infrastructure and Metrics API products in the US region Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2021-07-29 20:47 UTC, resolved after 13 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/z27c2hprc6qs
- Citation: New Relic, “Multiple Product UI & Alert Irregularities for US Region” (2021-07-29 20:47 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/z27c2hprc6qs (CC BY 4.0).
- Markdown link: `[New Relic: Multiple Product UI & Alert Irregularities for US Region (2021-07-29)](https://rewindex.com/company/new-relic/incidents/z27c2hprc6qs)`


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Canonical: https://rewindex.com/company/new-relic/incidents/z27c2hprc6qs · Markdown: https://rewindex.com/company/new-relic/incidents/z27c2hprc6qs.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/z27c2hprc6qs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:14:36.505Z