# New Relic: Dashboards and Charts may not be loading  for US Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-08-25 14:42 UTC · Resolved: 2022-08-25 23:09 UTC · Duration: 8.4 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/yklky2prf9k1](https://status.newrelic.com/incidents/yklky2prf9k1)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2022-08-25 23:09 UTC: Between 13:30 and 21:40 UTC on August 25, some customers in the US region may have experienced intermittent latency for various New Relic UIs. Data collection and alert notifications were not impacted. We have identified and resolved the service interruption and the above services have returned to normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/yklky2prf9k1 · Markdown: https://rewindex.com/company/new-relic/incidents/yklky2prf9k1.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/yklky2prf9k1 · Generated 2026-10-18T11:45:11.656Z