# New Relic: New Relic One - UI Unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-02-08 22:41 UTC · Resolved: 2021-02-08 23:05 UTC · Duration: 24 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/xf9mxhcd7bk7](https://status.newrelic.com/incidents/xf9mxhcd7bk7)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-02-08 23:05 UTC: Between 22:16 and 22:42 UTC, some customers experienced error messages when navigating in the New Relic One UI. We’ve resolved the issue with the UI for New Relic One in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/xf9mxhcd7bk7 · Markdown: https://rewindex.com/company/new-relic/incidents/xf9mxhcd7bk7.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/xf9mxhcd7bk7 · Generated 2026-10-18T10:42:12.034Z