# New Relic: Synthetics delays in AWS_SA_EAST_1 for US Region

> New Relic status incident “Synthetics delays in AWS_SA_EAST_1 for US Region” on 2020-07-21: impact minor (vendor’s label), 5 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/wt2ldlts0xv1
Last updated: 2020-07-21T17:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-07-21 17:08 UTC · Resolved: 2020-07-21 17:13 UTC · Duration: 5 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/wt2ldlts0xv1](https://status.newrelic.com/incidents/wt2ldlts0xv1)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-07-21 17:13 UTC: Between 16:49 - 17:11 UTC, some customers experienced chart irregularities, a delay in checks and an increase in errors, false, delayed and/or missed alert notifications. We’ve resolved the issue with UI and alerts for Synthetics in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-07-21 17:08 UTC, resolved after 5 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/wt2ldlts0xv1
- Citation: New Relic, “Synthetics delays in AWS_SA_EAST_1 for US Region” (2020-07-21 17:08 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/wt2ldlts0xv1 (CC BY 4.0).
- Markdown link: `[New Relic: Synthetics delays in AWS_SA_EAST_1 for US Region (2020-07-21)](https://rewindex.com/company/new-relic/incidents/wt2ldlts0xv1)`


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Canonical: https://rewindex.com/company/new-relic/incidents/wt2ldlts0xv1 · Markdown: https://rewindex.com/company/new-relic/incidents/wt2ldlts0xv1.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/wt2ldlts0xv1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:46:29.633Z