# New Relic: NRQL/Insights UI and Alerts Unavailable for US Region

> New Relic status incident “NRQL/Insights UI and Alerts Unavailable for US Region” on 2020-03-20: impact minor (vendor’s label), 10 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/wt0f798f1yyn
Last updated: 2020-03-20T21:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-03-20 21:30 UTC · Resolved: 2020-03-20 21:40 UTC · Duration: 10 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/wt0f798f1yyn](https://status.newrelic.com/incidents/wt0f798f1yyn)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-03-20 21:40 UTC: Between 21:14 and 21:33 UTC, some customers experienced 500 errors or blank pages when executing NRQL queries. We’ve resolved the issue with UI and alerts for NRQL/Insights in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-03-20 21:30 UTC, resolved after 10 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/wt0f798f1yyn
- Citation: New Relic, “NRQL/Insights UI and Alerts Unavailable for US Region” (2020-03-20 21:30 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/wt0f798f1yyn (CC BY 4.0).
- Markdown link: `[New Relic: NRQL/Insights UI and Alerts Unavailable for US Region (2020-03-20)](https://rewindex.com/company/new-relic/incidents/wt0f798f1yyn)`


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Canonical: https://rewindex.com/company/new-relic/incidents/wt0f798f1yyn · Markdown: https://rewindex.com/company/new-relic/incidents/wt0f798f1yyn.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/wt0f798f1yyn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:00:48.687Z