# New Relic: Infrastructure Inventory lag in the US Region

> New Relic status incident “Infrastructure Inventory lag in the US Region” on 2020-07-17: impact minor (vendor’s label), 7.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/w1kxp311p6mc
Last updated: 2020-07-17T19:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-07-17 11:58 UTC · Resolved: 2020-07-17 19:49 UTC · Duration: 7.8 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/w1kxp311p6mc](https://status.newrelic.com/incidents/w1kxp311p6mc)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-07-17 19:49 UTC: Between 11:35 and 19:39 UTC Friday, July 17th, some customers experienced missing or delayed Inventory data for Infrastructure. We’ve resolved the issue with Infrastructure UI in the US Region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-07-17 11:58 UTC, resolved after 7.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/w1kxp311p6mc
- Citation: New Relic, “Infrastructure Inventory lag in the US Region” (2020-07-17 11:58 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/w1kxp311p6mc (CC BY 4.0).
- Markdown link: `[New Relic: Infrastructure Inventory lag in the US Region (2020-07-17)](https://rewindex.com/company/new-relic/incidents/w1kxp311p6mc)`


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Canonical: https://rewindex.com/company/new-relic/incidents/w1kxp311p6mc · Markdown: https://rewindex.com/company/new-relic/incidents/w1kxp311p6mc.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/w1kxp311p6mc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:05:55.227Z