# New Relic: New Relic Platform Unavailable for US and EU Region

> New Relic status incident “New Relic Platform Unavailable for US and EU Region” on 2022-08-04: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/vv7wqw1yvdks
Last updated: 2022-08-04T14:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-08-04 12:23 UTC · Resolved: 2022-08-04 14:01 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/vv7wqw1yvdks](https://status.newrelic.com/incidents/vv7wqw1yvdks)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2022-08-04 14:01 UTC: Between 11:10 and 13:20 UTC, some customers experienced New Relic platform unavailability across all products in the US and EU region. We’ve resolved the issue with UI and alerts for all Products in the US and EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2022-08-04 12:23 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/vv7wqw1yvdks
- Citation: New Relic, “New Relic Platform Unavailable for US and EU Region” (2022-08-04 12:23 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/vv7wqw1yvdks (CC BY 4.0).
- Markdown link: `[New Relic: New Relic Platform Unavailable for US and EU Region (2022-08-04)](https://rewindex.com/company/new-relic/incidents/vv7wqw1yvdks)`


---
Canonical: https://rewindex.com/company/new-relic/incidents/vv7wqw1yvdks · Markdown: https://rewindex.com/company/new-relic/incidents/vv7wqw1yvdks.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/vv7wqw1yvdks · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:37:06.784Z