# New Relic: Infrastructure Alert Notification Delays for US Region

> New Relic status incident “Infrastructure Alert Notification Delays for US Region” on 2021-05-21: impact minor (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/v4ngwg3cdsc4
Last updated: 2021-05-21T21:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-05-21 19:46 UTC · Resolved: 2021-05-21 21:28 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/v4ngwg3cdsc4](https://status.newrelic.com/incidents/v4ngwg3cdsc4)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-05-21 21:28 UTC: Between 19:24 and 21:21 UTC, US region customers experienced delays with Infrastructure Alerts. We’ve resolved the issue causing the Infrastructure Alert delays in the US region. Services have returned to their normal operation. Alert notifications were impacted for all customers in the EU region between 19:44 and 20:31 UTC. Infrastructure Alert notifications were impacted for all customers between 19:44 and 21:21 UTC.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2021-05-21 19:46 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/v4ngwg3cdsc4
- Citation: New Relic, “Infrastructure Alert Notification Delays for US Region” (2021-05-21 19:46 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/v4ngwg3cdsc4 (CC BY 4.0).
- Markdown link: `[New Relic: Infrastructure Alert Notification Delays for US Region (2021-05-21)](https://rewindex.com/company/new-relic/incidents/v4ngwg3cdsc4)`


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Canonical: https://rewindex.com/company/new-relic/incidents/v4ngwg3cdsc4 · Markdown: https://rewindex.com/company/new-relic/incidents/v4ngwg3cdsc4.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/v4ngwg3cdsc4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:08:52.665Z