# New Relic: Alert Notification and Synthetics delays for US Region

> New Relic status incident “Alert Notification and Synthetics delays for US Region” on 2020-08-12: impact none (vendor’s label), 9.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/t83zkwtggq17
Last updated: 2020-08-12T10:51:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-08-12 01:34 UTC · Resolved: 2020-08-12 10:51 UTC · Duration: 9.3 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/t83zkwtggq17](https://status.newrelic.com/incidents/t83zkwtggq17)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-08-12 10:51 UTC: Between 00:04 and 08:40 UTC, some customers experienced an issue with alerts for all products and Synthetics in the US region We’ve resolved the issue with alerts all products and Synthetics in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-08-12 01:34 UTC, resolved after 9.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/t83zkwtggq17
- Citation: New Relic, “Alert Notification and Synthetics delays for US Region” (2020-08-12 01:34 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/t83zkwtggq17 (CC BY 4.0).
- Markdown link: `[New Relic: Alert Notification and Synthetics delays for US Region (2020-08-12)](https://rewindex.com/company/new-relic/incidents/t83zkwtggq17)`


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Canonical: https://rewindex.com/company/new-relic/incidents/t83zkwtggq17 · Markdown: https://rewindex.com/company/new-relic/incidents/t83zkwtggq17.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/t83zkwtggq17 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:59:10.096Z