# New Relic: Metric Data Delays and Alert Notification Irregularities for US Region

> New Relic status incident “Metric Data Delays and Alert Notification Irregularities for US Region” on 2020-11-11: impact minor (vendor’s label), 9.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/svm3t7968h41
Last updated: 2020-11-11T11:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-11-11 01:30 UTC · Resolved: 2020-11-11 11:21 UTC · Duration: 9.8 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/svm3t7968h41](https://status.newrelic.com/incidents/svm3t7968h41)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-11-11 11:21 UTC: Between 11:50am and 09:45 UTC, some customers experienced metric data lag consumption. Additionally all alerts were impacted between 01:32am and 04:12am UTC.  Data will not be recovered. We’ve resolved the issue with UI for metric data in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-11-11 01:30 UTC, resolved after 9.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/svm3t7968h41
- Citation: New Relic, “Metric Data Delays and Alert Notification Irregularities for US Region” (2020-11-11 01:30 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/svm3t7968h41 (CC BY 4.0).
- Markdown link: `[New Relic: Metric Data Delays and Alert Notification Irregularities for US Region (2020-11-11)](https://rewindex.com/company/new-relic/incidents/svm3t7968h41)`


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Canonical: https://rewindex.com/company/new-relic/incidents/svm3t7968h41 · Markdown: https://rewindex.com/company/new-relic/incidents/svm3t7968h41.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/svm3t7968h41 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:45:06.090Z