# New Relic: Alerts & AI Irregularities in US Region

> New Relic status incident “Alerts & AI Irregularities in US Region” on 2023-07-10: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/stbk0hr7x1vp
Last updated: 2023-07-11T01:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-10 22:56 UTC · Resolved: 2023-07-11 01:25 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/stbk0hr7x1vp](https://status.newrelic.com/incidents/stbk0hr7x1vp)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2023-07-11 01:25 UTC: Between 22:02 UTC July 10th and 00:42 UTC July 11th, some customers in the US region may have experienced alert violations not opening and closing as expected, leading to delayed or missing alert notifications. We've resolved this service interruption and affected services have returned to normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2023-07-10 22:56 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/stbk0hr7x1vp
- Citation: New Relic, “Alerts & AI Irregularities in US Region” (2023-07-10 22:56 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/stbk0hr7x1vp (CC BY 4.0).
- Markdown link: `[New Relic: Alerts & AI Irregularities in US Region (2023-07-10)](https://rewindex.com/company/new-relic/incidents/stbk0hr7x1vp)`


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Canonical: https://rewindex.com/company/new-relic/incidents/stbk0hr7x1vp · Markdown: https://rewindex.com/company/new-relic/incidents/stbk0hr7x1vp.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/stbk0hr7x1vp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:35:55.186Z