# New Relic: Insights, Logs, New Relic One and Alert irregularities UI for US Region

> New Relic status incident “Insights, Logs, New Relic One and Alert irregularities UI for US Region” on 2020-04-17: impact none (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/smrw4x1dm46v
Last updated: 2020-04-17T18:21:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-04-17 17:09 UTC · Resolved: 2020-04-17 18:21 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/smrw4x1dm46v](https://status.newrelic.com/incidents/smrw4x1dm46v)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-04-17 18:21 UTC: Between 16:58 and 18:03 UTC, some customers experienced gaps in charts, chart irregularities, charts loading slowly, delays in alert notifications and/or missed alert notifications. We’ve resolved the issue with UI and alerts for Insights, Logs and New Relic One in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-04-17 17:09 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/smrw4x1dm46v
- Citation: New Relic, “Insights, Logs, New Relic One and Alert irregularities UI for US Region” (2020-04-17 17:09 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/smrw4x1dm46v (CC BY 4.0).
- Markdown link: `[New Relic: Insights, Logs, New Relic One and Alert irregularities UI for US Region (2020-04-17)](https://rewindex.com/company/new-relic/incidents/smrw4x1dm46v)`


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Canonical: https://rewindex.com/company/new-relic/incidents/smrw4x1dm46v · Markdown: https://rewindex.com/company/new-relic/incidents/smrw4x1dm46v.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/smrw4x1dm46v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:05:08.896Z