# New Relic: NRQL Alert Lag

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-11-02 20:03 UTC · Resolved: 2020-11-03 00:12 UTC · Duration: 4.2 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/shw01ydgwj6t](https://status.newrelic.com/incidents/shw01ydgwj6t)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-11-03 00:12 UTC: Between 19:54 and 20:58 UTC, some customers experienced false or missed alerts for NRQL. We’ve resolved the issue with NRQL alerts in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/shw01ydgwj6t · Markdown: https://rewindex.com/company/new-relic/incidents/shw01ydgwj6t.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/shw01ydgwj6t · Generated 2026-10-18T10:43:25.494Z